Privacy Policy

1. Information We Collect

• Personal Data: Username, email address, and any other information you voluntarily give to us when you register or participate in activities.
• Derivative Data: IP address, browser type, operating system, access times, and pages viewed before/after accessing the site.
• Financial Data: We do not directly collect financial information. All payments are processed by third-party providers.
• Contest/Survey Data: Information you provide when entering contests or responding to surveys.
• Game Data: Game topics, scores, chat messages, and gameplay statistics to improve your experience.
• Device Information: Device type, operating system, browser version, and screen resolution for optimization.

2. How We Use Your Information

• Create and manage your account
• Enable user-to-user communications
• Personalize your experience
• Monitor and analyze usage and trends
• Notify you of updates
• Offer new products/services
• Prevent fraud and protect against criminal activity
• Process payments and refunds
• Request feedback and contact you
• Send newsletters or communications
• Improve our trivia question generation and game mechanics
• Ensure compliance with our terms of service and community guidelines

3. Disclosure of Your Information

• By law or to protect rights
• Third-party service providers (including advertising partners)
• Marketing communications (with consent)
• Affiliates and business partners
• Other third parties (e.g., advertisers, investors)
• Sale or bankruptcy
• Google Analytics and advertising services (with appropriate consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors interact with our site
• Advertising Cookies: Used to deliver relevant advertisements and measure their effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect site functionality.

5. Data Retention and Storage

• Account Data: Retained until account deletion or 2 years of inactivity
• Game Data: Stored for 90 days to improve game experience
• Chat Messages: Retained for 30 days for moderation purposes
• Analytics Data: Aggregated and anonymized after 26 months
• Log Files: Retained for 90 days for security and debugging

Data is stored securely using industry-standard encryption and security measures.

6. Children's Privacy (COPPA Compliance)

We are committed to protecting the privacy of children under 13:

• We do not knowingly collect personal information from children under 13
• If you are under 13, please do not provide any personal information
• Parents or guardians can contact us to review, delete, or refuse further collection of their child's information
• We do not use personal information from children under 13 for advertising purposes
• If we discover we have collected information from a child under 13, we will delete it immediately

For questions about children's privacy, contact us at privacy@quivio.fun.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access, correct, or erase your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent
• Right to know what personal information is collected
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@quivio.fun.

8. Third-Party Services

We use third-party services that may collect information:

• Google Analytics: Website usage analytics
• Google AdSense: Advertising services
• Cloudflare: Content delivery and security
• Supabase: Database and authentication services

These services have their own privacy policies, which we encourage you to review.

9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be effective as soon as it is accessible. We will notify you of material changes via email or prominent notice on our website.